Regardless of sector, size, structure or maturity, successful organizations are aware of their key strengths and the areas in which improvement can be made. They also base their strategic decisions on accurate market and other data and information rather than on assumptions.

Being a member of the European Foundation for Quality Management, People First will open the way to achieving Excellence in Business for the companies operating in the Romanian market. Based on the Model introduced by EFQM in the early 90's, the Intelligence division will help review the management of the organization, identify key strengths and areas for improvement and compare with best in class organizations in Europe. During an assessment project, consultants from the Intelligence division will take into account the nine criteria on which the EFQM Excellence Model is based: Leadership, Quality and Strategy, People, Partnerships and Resources, Processes, Customer results, People Results, Society Results, Key Performance Results.

In adition, to achieve results that delight the organization's stakeholders and create sustainable customer value, People First will also provide market data and intelligence, which is retrieved from ongoing market research conducted by our close strategic partner on our behalf, and analyzed by our people.